Fatal bank shooting shows need for oversight of private security, says IFPO’s Conley

In this image from a Chase Bank surveillance video, security guard Charles Daehling draws a gun behind would-be robber Luis Marty Narvaez just before killing him with a single shot on March 1. Participants' faces have been obscured by police. The state declined to sanction Daehling and the company he worked for, Optimal Protection, for licensing violations.

IFPO Past Chairman Tom M. Conley, CPP, CPO, President & CEO of The Conley Group, Inc. was interviewed for an article in the Wisconsin State Journal in Madison, WI. This article concerns a March 1, 2018 incident in which an unlicensed guard shot and killed an unarmed suspected during a bank robbery. According to Conley, "The State of Wisconsin sadly declined to sanction the unlicensed and armed security guard and the guard company for licensing violations. As this article accurately points out, this lack of regulatory action suggests states generally do little to ensure that private security guards are equipped to respond to such rare but dangerous events. This is certainly the case in Iowa. This is why laws need to be enacted by state legislatures to ensure security personnel are trained to an adequate level and that meaningful regulatory action is taken against those who perform unlicensed activity."


The response by state regulators to the shooting of an unarmed man trying to rob an East Side Madison bank last year suggests the state does little to ensure that private security guards are equipped to respond to such rare but dangerous events, industry experts said.

Neither the security guard, Charles Daehling, nor the company he worked for, Optimal Protection, was sanctioned by the state Department of Safety and Professional Services for not having the proper state licenses after Daehling shot Luis Marty Narvaez, 35, once in the back from about 6 feet away — just seconds after Narvaez walked into the Chase Bank branch at 4513 Milwaukee St. and told a teller to put money in a bag.

Records from the Wisconsin DSPS also suggest at least six companies — through a series of subcontracting agreements and partnerships — were involved in the guard’s hire as an independent contractor, but only two of them are legally allowed to provide security services in the state.

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Such lax oversight and diffuse corporate responsibility are not unusual in America’s private security industry, and can lead to the “least trained and least qualified” having the greatest responsibility in life-or-death situations, according to Tom Conley, president and CEO of a Des Moines, Iowa-based security company and a member of the board of the International Foundation for Protection Officers.

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The International Foundation for Protection Officers provides professional learning opportunities for security practitioners, to impart the knowledge, skills, and competencies required to maximize job performance and enhance career potential.

Purpose: to make a positive difference in the quality of the participant’s job performance and elevate the professional status of students who partake of our learning opportunities.

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By |2019-01-29T05:34:53+00:00January 29th, 2019|About IFPO, News|Comments Off on Fatal bank shooting shows need for oversight of private security, says IFPO’s Conley

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