IFPO Webinar Series
Launching in January 2021, the International Foundation for Protection Officers will host a series of monthly webinars on a series of topics relevant to today’s front-line security practitioners. Designed for those in officer and supervisory roles, these webinars will provide information on a variety of topics designed to give you the tools to increase your effectiveness, build your skill set and help with your security career. Each session will be short, just 30 minutes, the third Wednesday of each month, at 10 am Eastern Time. These sessions will be either host presentations or host and panelists discussion a variety of topics.
View previous webinars:
Proposed schedule and topics
Jan 20: The challenges and opportunities of providing security during Covid-19 Feb 17: Careers in Security Part 1 March 17: Careers Part 2
- April 21: Dealing with Violence
- June 16: Staying Motivated
- July 21: How to get paid more
- Aug 18: IFPO Research Findings on Security Officer Tasks and their Complexity
- Sept 15: Training to fill skills gaps
- Oct 20: Ask a Panelist Session
- Nov 17: Train the Security Trainer
- Dec 15: Situational Awareness with Don Muldoon
These sessions will also provide re-certification credit for CPO and CSSM certificate holders. Attendees will be required to register ahead of time then simply click on the link provided to them at the time of registration to log into the webinar using Zoom. They will be given the opportunity to ask questions and discuss the presentation with other attendees. For a limited time, we are also presenting each attendee with a digital certificate of attendance!
Session #4: Wednesday, April 21, 2021 at 10 am Eastern Time
Dealing with Violence
Security guarding is inherently a dangerous occupation. Guards regularly experience high levels of verbal abuse and physical violence. This is to be expected given that rule enforcement is a key component. This webinar will provide information to attendees on how to manage this violence through situational awareness and conflict de-escalation.
Host and Presenter:
Dr. Glen Kitteringham CPP started in the security industry as a loss prevention officer working for one of Canada’s largest retailers: The Hudson Bay Company. Since then, he worked as a uniformed security officer at numerous sites, as a internal investigator, insurance fraud investigator, supervisor, manager, senior manager, director and consultant. He is the president and owner of Kitteringham Security Group, Inc. located in Calgary Alberta, Canada. He has worked across Canada, as well as India, Saudi Arabia and China.