Staff at London Theatres now have body cameras for handling rowdy patrons

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First of all, who knew those who attend the theatre could be "rowdy" ?? ... but beyond that, this story brings up a very important topic -- should security professionals wear body cameras? Given that more and more, security officers are the first responders in situations and are required to do tasks that have in the past, been assigned to police officers, it stands to reason that security officers should be outfitted with similar tools. Footage from body cameras have helped to clear up misinterpretations in incidents involving law enforcement personnel, and also have been used in civil and criminal cases. With security officers taking on more roles, we may see a rise in criminal and civil cases against security companies and in an effort to mitigate this, there will probably be a trend for companies to purchase body cameras for their security officers.  -- IFPO.

By Haley Samsel, SecurityToday.com

After facing down aggressive behavior from attendees, security workers and ushers working in London’s West End theatres are stepping up their security operations with technology typically associated with police officers: body cameras.

Seven theatres with the Society of London Theatre and UK Theatre have partnered with the security company Calla to try out body cameras for front-of-house staff in hopes of de-escalating incidents with guests, The Stage, a British theater newspaper, reported last month.

Phill Brown, the society’s head of risk and safety, told The Stage that the theatres had seen more problems with audience behavior and “increasing levels of aggression towards staff” in recent years. Part of the issue is alcohol consumption, he said.

“When you mix alcohol with the theatre environment that can exacerbate situations and we want to try to manage that before it becomes a major problem within our industry,” Brown said.

The incidents became so upsetting that some security guards and other staff were refusing to work at certain shows or at particular times of the week, particularly weekend evenings, Brown said.

Read the rest of the story.

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By |2019-08-30T09:05:57+00:00August 30th, 2019|News|Comments Off on Staff at London Theatres now have body cameras for handling rowdy patrons

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