From privateofficerbreakingnews:

South Africa May 25 2018 Global e-hailing service provider, Uber, this morning officially launched an advanced safety app, Aura, following a fruitful partnership between Uber and Aura to address safety concerns raised by drivers.
Uber began working with Aura back in 2016 to continue strengthening its security measures after numerous violent confrontations between e-hailing service providers and members of the metered taxi industry.

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The partnership produced the Aura smart device application that sought to upgrade the slower emergency hotline with an on-the-app button that instantly called for help from leading private security companies.
The application available for drivers on both android and apple devices would enable them to urgently request help from the popular and smaller suburb security companies depending on who was closest to the victim at the time of the incident.

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Uber said this meant that drivers would now be protected by armed private security officers working in different geographical areas for 24 hours a day.
Although Uber and Aura could not release the names of the leading private security companies for security reasons, they were clear that the idea to use them was because there were more private security officers than police officers in South Africa.

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Aura Chief Executive Warren Myera, uber general manager Ailyssa Pretorius and uber Sub-Saharan Africa general manager Alon Lits launch the safety app for Uber passengers and drivers.
These private security officers worked within geographical parameters and that meant they would, in most cases, be closest to the person calling for help than members of the South African Police Services.

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