The retail loss prevention (LP) agent's work is challenging and continually scrutinized. Perhaps no other private protection function exposes the individual officer to greater physical risks or legal liability.
This three-part retail loss prevention training series serves as both an excellent choice for initial and in-service security personnel. This course is also ideal for the small businessperson and sales staff. The series focuses on awareness and prevention of internal theft, types of external theft, and legal basics.
Each student will receive a Record of Training at the end of these programs. The student may then purchase an IFPO Certificate of Completion for $10.00 for each individual module, or for $10.00 purchase one certificate upon achieving the complete series.
I: Introduction to Profit Protection
- Civil Recovery
- Risks and Interaction
- Six Steps of Probable Cause
- Legal Basics Prevention Tactics and Techniques
II: External Theft Protection
- Types of Shoplifters
- Shoplifting Methods
- Apprehension of Shoplifters
- Anti-Theft Technology
- Credit Card Fraud Check Fraud
III: Internal Theft Protection
- Types of Scams
- Employee Motivation, Education, and Training
- Background Investigations
- Legal Review